Privacy Policy of KioWare

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Cookies and Usage Data
• IP address (when not corporate)

Access & Opt-Out

You may review and update your contact information by accessing and modifying the information in your account or by submitting a request to KioWare at [email protected].

If you choose not to receive KioWare emails or newsletters, you can opt-out or unsubscribe by emailing [email protected], by following the opt-out instructions in the email or newsletter, or by sending mail to KioWare Kiosk Software, 227 W Market St, Suite 200, York PA 17401 phone 717.843.4790.

Please note that while KioWare offers you some control over marketing communication, certain transactional, relationship, and legally required communications will not be affected by the choices you have made about marketing communications.

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

• Session Cookies. We use Session Cookies to operate our Service.
• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
• Security Cookies. We use Security Cookies for security purposes.

Location Data

By default, location data is not transferred from the device; however, users can configure location data to be transferred to KioWare Server if they wish to track the device's location. That location data is never transferred anywhere else.

Use of Data

DynaTouch uses the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To allow you to participate in interactive features of our Service when you choose to do so
• To provide customer support
• To gather analysis or valuable information so that we can improve our Service
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Retention of Data

DynaTouch will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

DynaTouch will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. DynaTouch will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Law Enforcement

Under certain circumstances, DynaTouch may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

DynaTouch may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation
• To protect and defend the rights or property of DynaTouch.
• To prevent or investigate possible wrongdoing in connection with the Service
• To protect the personal safety of users of the Service or the public
• To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

"Do Not Track" Signals

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Your Rights

DynaTouch aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

Whenever made possible, you can update your Personal Data directly within your account settings section. If you are unable to change your Personal Data, please contact us to make the required changes.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

• To access and receive a copy of the Personal Data we hold about you
• To rectify any Personal Data held about you that is inaccurate
• To request the deletion of Personal Data held about you

You have the right to data portability for the information you provide to DynaTouch. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it.

Please note that we may ask you to verify your identity before responding to such requests.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

• Google Analytics

  Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

  You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

• Bing

  Bing is a web analytics service offered by Microsoft that tracks and reports website traffic. uses the data collected to track and monitor the use of our Service. This data is shared with other Microsoft services. Microsoft may use the collected data to contextualize and personalize the ads of its own advertising network.

  You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Microsoft please visit the Microsoft Privacy & Terms web page: https://privacy.microsoft.com/en-us/PrivacyStatement

• Lead Forensics

  The Lead Forensics product is a B2B sales and marketing enhancement tool. It is SaaS and provides businesses with insight relating to their website visitors. Lead Forensics works on the basis of reverse business IP tracking. A small tracking code is placed on the KioWare website which then enables KioWare to identify the business IP addresses of their website visitors. Lead Forensics matches the identified business IP address to a wholly owned global database of businesses and business information. Lead Forensics does not identify any personal IP addresses, mobile devices or any other data than that associated with the business.

  For more information on the privacy practices of Lead Forensics, please visit the Lead Forensics Privacy & Terms web page: https://www.leadforensics.com/privacy-and-cookies/

Online Chat

• Zopim

  Zopim (now Zendesk, a provider of online chat services) provides an online chat solution for users to contact KioWare support and sales team members with product related questions for technical support or sales. When a user contacts KioWare through the Zopim chat widget, users are entering information into Zopim"s platform. If emails are entered through this widget, KioWare will send follow up emails or (or, when necessary, phone calls) to answer questions and/or continue the conversation as needed. Emails received through Zopim will not be added to any mailing list without direct customer permissions.

  For more information on the privacy practices of Zopim, please visit the Zopim Privacy & Terms web page: https://www.zopim.com/privacy.html

CRM

• ZOHO

  Zoho is a provider of customer relationship management software. Customer information is stored and managed through the CRM.

  For more information on the privacy practices of Zoho, please visit the Zoho Privacy & Terms web page: https://www.Zoho.com/privacy/global-revisions.html

Behavioral Remarketing

• Google AdWords

  Google AdWords remarketing service is provided by Google Inc.

  You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

  Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

  For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/

• Facebook

  Facebook remarketing service is provided by Facebook. You can opt out of remarketing ads by Facebook: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

  For more information on the privacy practices of Facebook, please visit the Facebook Services Privacy & Terms web page: https://www.facebook.com/privacy/explanation

Payments

• Cleverbridge

  Cleverbridge is a provider of global commerce, billing and payment solutions. Cleverbridge provides flexible commerce solutions for monetizing digital goods, online services and SaaS. When checking out from the KioWare website, customers are taken to a payment page operated by cleverbridge. Credit Card information provided by the customer is used by cleverbridge, which handles credit card transactions on behalf of KioWare. KioWare does not have access to customer credit card information at any time. Credit card numbers are confidential between the customer and cleverbridge.

  For more information on the privacy practices of cleverbridge, please visit the cleverbridge Privacy & Terms web page: https://www.cleverbridge.com/corporate/privacy-policy/

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Our Service does not address anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via a prominent notice on our website, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy, please contact us:

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

• By email: [email protected]
• By visiting this page on our website: https://www.kioware.com/contact-us
• By phone number: +1 7178434790